Joanne Husbands demonstrated exceptional dedication and leadership in supporting the Pre-Paid Metering Project during Q2. Her proactive approach ensured that impacted teams were not only informed but truly equipped to navigate the changes being introduced.
Joanne went beyond standard group training sessions, personally arranging one-on-one briefings for individuals who couldn’t attend. She maintained close communication with supervisors to monitor progress, track readiness, and identify areas needing additional support. Her attention to detail and persistence helped ensure that no one was left behind.
Joanne Husbands being presented her Employee Spotlight Award by Roger Joseph
Throughout the process, Joanne kept both the Initiative Manager and Project Sponsor informed, offering timely updates and strategic advice on where interventions were needed to maintain team engagement, especially critical as the pilot phase extended beyond its original timeline.
Thanks to Joanne’s efforts, the people side of the project received the care and attention it deserved, laying a strong foundation for successful adoption and long-term impact.
