At the end of December 2018 the company had met or exceeded seven (7) of the eleven (11) targets set at the beginning of the year and achieved the threshold performance in the other four (4). The overall corporate performance score of 120.8% was 28 percentage points above the 2017 score (92%).
Targets were met for SAIDI and Fuel Efficiency, and were exceeded for System Losses, Total Cost/kWh Sold, Customer Satisfaction, Profit After Tax and the Employee Engagement survey results.
The Company achieved threshold performance for Improved Working Capital, MWh Sold/FTE, All Injury Frequency Rate (Safety) and Implementation of the Employee Engagement Plan.
See table below for details.
INDICES
| MEASURE OF SUCCESS
| THRESHOLD
| TARGET
| STRETCH
| PERFORMANCE
|
Improve Financial Performance
| Profit After Tax/Net Income
| $28.9M
| $29.0M
| $32M
| $34.34M
|
Improved Working Capital (Current Ratio) | 1.58 | 1.78 | 1.98 | 1.72 | |
Increase customer value and stakeholder satisfaction
| Fuel Efficiency (kWh/litre)
| 4.27
| 4.28
| 4.29
| 4.28
|
SAIDI (HRS) | 8.6 | 8.15 | 7.45 | 8.02 | |
Stakeholder (Customer) Satisfaction Score | 86% | 87% | 88% | 88.06% | |
Cost Management -Efficient & Aligned Core & Supporting Processes
| MWh Sold/FTE
| 1,312
| 1,331
| 1,356
| 1314.99
|
Total Operating Cost/KWh Sold | $0.306 | $0.305 | $0.30 | $0.30 | |
System Losses | 6.95% | 6.87% | 6.8% | 6.34% | |
Proactive Risk Management Process
| All Injury/Illness Frequency Rate
| 0.72
| 0.36
| 0.00
| 0.72
|
Strategic Human Resources Management - Demonstrate Effective Leadership & Management
| Employee Engagement Levels (Implementation)
| 80% of EE Plan by Year End
| 90% of EE Plan by Year End
| 100% of EE Plan by Year End
| 83.2%
|
Employee Engagement Levels (Survey) | Achieve 60% on EE survey | Achieve 62% on EE survey | Achieve 64% on EE survey | 68.2% |
